LIMITED LIFETIME WARRANTY
Welcome to a guaranteed lifetime of writing enjoyment with Penusa! Penusa writing instruments are designed with superior quality materials and with outstanding workmanship to ensure a final product of exceptional caliber. Despite our best effort, in the unlikely event of a workmanship defect, Penusa offers a lifetime guarantee that the instrument will be repaired or replaced (same or equivalent) on select products. Select writing instruments are absolutely guaranteed against mechanical failure, irrespective of age.
Any Penusa writing instrument or part needing service under this warranty will be repaired or replaced at no charge when received at our service center. Any such item that is no longer available and/or cannot be repaired will be replaced by an equivalent Penusa product.
Warranty Exclusion: Ink refills, erasers, and leads depleted from normal use. Damages caused by impact, unreasonable use and/or obvious abuse. Please register for our Lifetime Warranty online by filling out our quick and easy registration form.
The Penusa Limited Lifetime Warranty applies only to Penusa writing instruments. Proof of purchase required. Postage and insurance are the client's responsibility and processing fees may apply. For further assistance please contact us by filling out a form.