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COVID-19: Our office is open and operating as normal, following COVID-19 protocols

PENUSA
  • Home
  • About Us
  • Contact Us
  • Gallery
  • Shop
  • Catalogue
  • Products & Services
  • Ballpoint Pens
  • Rollerball Pens
  • Fountain Pens
  • Letter Openers
  • Pencils
  • Refills
  • Boxes
  • Flashlights
  • Business Card Holders
  • Gift Sets
  • Multitools
  • Notebooks & Portfolios
  • Drinkware
  • Keychains
  • Eco-Friendly Products
  • Manicure Sets

Warranty

Limited Lifetime Warranty for Penusa Writing Instruments


Welcome to a guaranteed lifetime of writing enjoyment with Penusa!


Penusa writing instruments are designed with superior quality materials and with outstanding workmanship to ensure a final product of exceptional caliber.  Our writing instruments are absolutely guaranteed against mechanical failure, irrespective of age.


Any Penusa writing instrument or part needing service under this warranty will be repaired or replaced at no charge when received at our service center. (Proof of purchase required.  Postage and insurance are the client’s responsibility and processing fees may apply). Any such item that is no longer available and/or cannot be repaired will be replaced by an equivalent Penusa product.


Warranty Exclusion:  Ink refills, erasers, and leads depleted from normal use, damage caused by impact, unreasonable use and/or obvious abuse.  


Note: The Penusa Limited Lifetime Warranty applies only to Penusa writing instruments.

Please register for our Lifetime Warranty by filling out your information below! 

Warranty Form

Please include photos of the item for the warranty claim

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